By visiting and/or ordering services on this Website, you agree and, where required, you consent to the collection, use and transfer of your information as set out in this policy.
When you visit the Website or make a Food order through the Website, you may be asked to provide information about yourself, including your name, contact details and payment information such as credit or debit card information. We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
You agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail. Where you have chosen at a device level to begin or continue receiving push notifications from us, we may send you push notifications relating to the services that you have requested from us and information about our services and offers. You can choose to stop receiving push notifications from us at any time by changing your preferences on your mobile device or by contacting us (see Contact).
If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out below and/or amending your profile accordingly.
The information you provide to us will be transferred to and stored on our servers.
‘All credit/debit cards’ details information will NOT be sold, shared, rented or leased to any third parties (except for payment processing company).
If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation, or in order to enforce our Website Terms and any other agreement, or to protect the rights of KITCH-IN or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and prevention.
Apart from what is stated above we will not pass any debit/credit card details to any other third parties’’
We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to request and see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out below. In the event that you make an Access Request, we reserve the right to charge a fee of thirty United Arab Emirates dirhams (AED 30.00) to meet our costs in providing you with details of the information we hold about you.
When you visit our site, our server sends your computer a "cookie." This cookie is a small packet of information that identifies you as a user of our system. Cookies save you time by retaining your contact information. Cookies do not deliver viruses, and can only be read by the server that sent you the cookie. You have the ability to accept or decline cookies by modifying the settings in your browser. Please bear in mind however, that you may not be able to use all the features of our site if cookies are disabled.
Here are the instructions for desktop browsers:
And here are the instructions for mobile browsers:
Google Chrome on Android
Firefox on Android
Safari on iOS
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to KITCH-IN Portal Ltd, Unit 304, Level 3, Liberty House, Dubai International Financial Centre, Dubai, United Arab Emirates; or firstname.lastname@example.org.